Last Updated: January 2025
Due to the nature of the product, we do not offer refunds. However, we want you to be completely satisfied with your purchase. This refund policy outlines the conditions under which refunds may be granted for CAEAutomations products.
Unactivated license within 7 days of purchase
Activated license or purchase older than 7 days
If you have not activated your license, you may request a full refund within 7 days of purchase. This allows you to evaluate whether our product meets your needs before committing.
Once a license has been activated (bound to your computer), refund eligibility is evaluated on a case-by-case basis. We may offer:
To request a refund:
Approved refunds are processed within 5-10 business days. The refund will be credited to your original payment method.